The typical office worker now spends the majority of their waking hours staring at a screen. In the 21st century, every business is a digital business, which is why it’s so critical to understand how we think and behave online.
Acclaimed behavioural economist Shlomo Benartzi has teamed up with science writer Jonah Lehrer to reveal a toolkit of cues and nudges for the digital age. Using provocative case-studies and engaging reader exercises, Benartzi shows how businesses can update their nudges to help consumers make better decisions on screens. Up-to-the-minute research will help optimise your business’s online presence, from designing a webshop that helps your customers find what they are looking for, to laying out your website so that it both attracts and holds attention.
This book will help you transform the challenges of the digital world into powerful new opportunities that will drive your success.
Acclaimed behavioural economist Shlomo Benartzi has teamed up with science writer Jonah Lehrer to reveal a toolkit of cues and nudges for the digital age. Using provocative case-studies and engaging reader exercises, Benartzi shows how businesses can update their nudges to help consumers make better decisions on screens. Up-to-the-minute research will help optimise your business’s online presence, from designing a webshop that helps your customers find what they are looking for, to laying out your website so that it both attracts and holds attention.
This book will help you transform the challenges of the digital world into powerful new opportunities that will drive your success.
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Reviews
A real eye-opener
In this useful book, Benartzi and Lehrer give us precise insights about the relationship between what we see on the screen, what we think, and what we choose.
In this insightful book, Benartzi explores the human experience in the digital world, and considers the many ways-social, psychological, ethical, and financial-we might make screens serve us better. A fun, important, and revelatory read!
What makes businesses such as Uber and Amazon so disruptive is nothing other than the magical power of the screen. Change the interface and our behavior changes ... as this book so brilliantly explains.
A must read for investors, business owners, and anyone else with a stake in how people make decisions in the digital age.